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Industries Expertise | Pharma: Redesigning the Operating Model for Sustainable Change

Pharmaceutical executives discussing organizational change, governance, and operating model redesign in a modern corporate environment.
Pharma Operating Model & Change: Making Transformation Sustainable

Pharma Operating Model & Change: Making Transformation Stick

In Pharma, transformation initiatives often fail not because of weak strategy or poor analytics — but because the operating model is not ready to absorb change.Processes remain siloed, decision rights are unclear, and incentives do not reinforce the behaviors required to sustain impact.


At Stratence Partners, we help pharmaceutical organizations redesign their Operating Model to ensure that strategy, data, and execution translate into lasting organizational change.


Our focus is pragmatic: aligning structure, governance, capabilities, and culture so transformation becomes the new normal — not a one-off initiative.


How Stratence Partners enables Operating Model & Change Excellence

  • Clear Governance & Decision Rights – We define who decides what, when, and based on which intelligence, across Strategy, Pricing, Market Access, and Commercial functions.

  • End-to-End Process Design – We redesign core processes (forecasting, pricing governance, access negotiations, portfolio reviews) to be scalable, repeatable, and execution-oriented.

  • Capability Building – Beyond frameworks, we upskill teams to operate confidently in data-driven, AI-supported environments.

  • Change Embedded in Daily Routines – We integrate new ways of working into management cycles, incentives, and performance reviews — ensuring adoption at affiliate and regional level.


Case Example

A global pharmaceutical company partnered with Stratence Partners to support a multi-year Commercial Transformation across regions.While advanced analytics and strategy were already in place, execution remained inconsistent.


By redesigning the Operating Model and reinforcing change management, the company achieved:

  • Stronger alignment between Global and Affiliates

  • Faster decision-making cycles across Pricing and Market Access

  • Sustainable adoption of new tools and governance models


Most importantly, transformation stopped being perceived as a “program” — and became part of how the organization operates every day.


At Stratence Partners, global experts in Strategy, Pricing, and Commercial Transformation, we help pharma leaders ensure that change is not only designed — but fully adopted and sustained.


Discover how your organization can build an Operating Model ready for continuous transformation; Join the conversation in LinkedIn

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